In light of an epidemic having been declared in Poland and the measures that other countries have put into place aimed at halting the spread of the SARS-CoV-2 coronavirus, we’d like to reassure you that we are monitoring the on-going situation in Poland, Europe and worldwide. We are making every effort to ensure service efficiency in spite of the changes and restrictions being imposed. We’ve also got some alternative service solutions in place for our Customers. Please find the details below:

Road Freight

  • Domestic Distribution

We have not seen any disruptions in domestic groupage lines and other types of carriage in Poland. Our distribution network is operating as usual.

Following the introduced recommendations and with security of delivery in mind, we have decided to suspend cash on delivery payments for all recipients of shipments until 14 April. After 14 April, recipients of such shipments are requested to prepare deducted amounts in order to limit contact with the courier.

The carry-in service has also been subject to change indefinitely. The driver will leave the consignment on the doorstep of a Customer’s apartment, home or premises and will notify the Customer of this via phone when scheduling the delivery and upon arrival at the recipient’s address.

All the measures being introduced aim at additionally protecting our drivers and Customers.

  • International Carriage

Turkey - the Turkish Ministry of Interior has updated the guidelines for foreign drivers entering Turkey. The obligation to leave Turkey within 72 hours of entry has been abolished. However, foreign drivers without COVID-19 symptoms are obliged to leave the country as soon as possible.

Russia – restrictions apply when crossing the country’s border. These apply car, rail, pedestrian and river border crossings. These restrictions are not supposed to affect truck traffic.

Hungary – no restrictions apply to trucks with a gross vehicle weight of over 7.5 tons. Effective from 28 of March no quarantine rules apply to Hungarian drivers whose final destination is Hungary. Restrictions apply to in-country stays: when trucking to destinations in Hungary, vehicles must depart the country within 24 hours from consignment unloading and when transiting, must pass through the country in the shortest possible span of time using the designated transit route.

France – we have immediately suspended all B2C deliveries due to restrictions being imposed. France has announced that it will maintain controls at the German border until 15 June. This may result in an extended delivery time.

Italy – disruptions exist due to most workplaces having been shut. We recommend Customers contact their Account Managers prior to shipping to check whether their goods can be picked up or delivered.

Greece - employees of all nationalities involved in international transport operations (land, air, sea) must, upon entry into Greece, either transit the country immediately or reach their final destination in the country. After reaching their destination in Greece, drivers must start a temporary 14-day isolation period. A fine of €5,000 is imposed in case of infringement.

Please contact your Account Managers for details about the remaining countries. Please be advised that due to border checks being imposed at various country borders, delivery times may be extended.

In Europe, there’s an alternative service called Short Sea (sea shipping across Europe). This service enables us to move larger cargo volumes to some ports while bypassing queues at border crossings. Intermodal transport is another alternative to trucking. We can move freight by more than just one means of transport as part of a single service. The service is available two ways among others in countries like Portugal, Italy, Russia, Sweden and Turkey.

Sea Freight

China – in sea freight, we still note an increase in cargoes in Chinese ports.

Bangladesh has removed all restrictions.

India is extending its national blockades until 31 May.

We give you the opportunity to use the SOT (shipment on transit) service, it is a solution that allows you to receive goods from Asia on time, but with the option of delaying delivery, which may reduce the cost of shipping. The goods will be stored in one of the European ports of transshipment. For details on this form of transport, please contact your supervisors.

Air Freight

We are noticing a revival - as announced by the airlines, the resumption of cargo connections is gradually and slowly increasing, which increases operational possibilities.

The trend is very promising, although it is not possible to move to pre-pandemic levels at this point. The largest increases in cargo space are recorded in large European hubs: Amsterdam (AMS), Frankfurt (FRA), Paris (CDG).

The network of LOT's connections includes cargo routes to: Chicago, Seoul (all goods), Beijing and Shanghai (medical goods only), Tokyo (NRT), Delhi (DEL), New York (JFK) and Toronto (YYZ).

With regard to consignments handled by Germany’s Frankfurt airport, service times may be extended in the upcoming days due to the implementation of border checks at the German - Polish border. At this airport, we’ve got an alternative service for our Customers called LCL Express (cargo shipments are consolidated in Frankfurt and shipped by sea to the US).

We are monitoring the on-going situation around flights to Asia and the United States and the air cargo space available on these routes.

China has imposed restrictions on passenger air traffic which lead to a reduction in the volume capacity in this type of transport. Goods continue to be moved by cargo planes at a steady level without major disruptions.

The world’s air traffic has fallen by 75% compared to the previous year. In Europe, there are more than 85% less flight operations than a year ago. However, key services have been maintained and the situation has stabilised in the new reality. The airlines have launched additional dedicated cargo flights based on their passenger aircraft.

Rail Freight

Rail depots in Chengdu, Xian, Taijuan, Chongqing are working at regular capacity without disruptions. The terminal in Wuhan has opened. The next trip is scheduled for May 30th. Consignment pick up and consolidation continue without disruptions.

We offer a new LCL service on the route Xi'an - Slawków. The train travel time on this route is 12 days. The next trips are scheduled for 22 and 30 May.

Trains on the Silk Road are traveling on schedule and without delays.

Rail freight is an excellent alternative for all our Customers interested in air shipping to/ from China where the volume space continues to be significantly limited at this time.

Italy - from all over Poland we also provide transport of goods as part of intermodal services.

Contract Logistics

There are no disruptions in the operation of SUUS Logistics facilities. Our entire workforce has been asked to follow the guidance of the Chief Sanitary Inspectorate currently in effect.


With the situation being volatile, we’d like to reassure our Customers that we will be keeping them up to date should circumstances change. We are working on alternative shipping solutions and will keep you posted in this regard.

Due to the spread of the coronavirus (COVID-19) epidemic which meets the statutory definition of force majeure and circumstances entirely beyond the control of the forwarding, carriage and logistics services provider, please be advised that due to reasons beyond ROHLIG SUUS Logistics’ control, there exists a realistic risk that there will be limitations on the arrangement or delivery of services on some routes, including on the timely delivery of your consignments and that there is a risk that some shipping orders will not be accepted.

Please take into account the aforementioned, as well as the presence of external circumstances, such as road blocks, mandatory checks, driver temperature checks, states of emergency in some countries, and the prospect of more restrictions being imposed by law on service providers, when planning upcoming shipping jobs and kindly proceed to work with ROHLIG SUUS to agree on the next steps.

Please notify your Customers of the aforementioned circumstances to avoid liability for the existing situation which is being caused by force majeure.

Updated on: 22.05.2020