In view of the current pandemic and the measures that other countries have introduced to stop the spread of the SARS-CoV-2 coronavirus, we would like to assure you that we accept cargo for shipment as usual. We are monitoring the situation in Slovenia, Europe and the world.

Road Freight

  • Domestic Distribution

We have not seen any disruptions in domestic groupage lines and other types of carriage in Poland. Our distribution network is operating as usual.

Following the introduced recommendations and with security of delivery in mind, we have decided to suspend cash on delivery payments for all recipients of shipments until 14 April. After 14 April, recipients of such shipments are requested to prepare deducted amounts in order to limit contact with the courier.

The carry-in service has also been subject to change indefinitely. The driver will leave the consignment on the doorstep of a Customer’s apartment, home or premises and will notify the Customer of this via phone when scheduling the delivery and upon arrival at the recipient’s address.

All the measures being introduced aim at additionally protecting our drivers and Customers.

  • International Carriage

Turkey - has lifted the restrictions.

France - has lifted the restrictions. All deliveries to private individuals (B2C) in France are still suspended.

Italy - has lifted the restrictions.

Greece - lifted restrictions on 15 June.

Please contact your Account Managers for details about the remaining countries. Please be advised that due to border checks being imposed at various country borders, delivery times may be extended.

In Europe, there’s an alternative service called Short Sea (sea shipping across Europe). This service enables us to move larger cargo volumes to some ports while bypassing queues at border crossings. Intermodal transport is another alternative to trucking. We can move freight by more than just one means of transport as part of a single service. The service is available two ways among others in countries like Portugal, Italy, Russia, Sweden and Turkey.

Sea Freight

China – in sea freight, we still note an increase in cargoes in Chinese ports.

Bangladesh - due to the internal restrictions introduced, there are delays in the departure of vessels.

We give you the opportunity to use the SOT (shipment on transit) service, it is a solution that allows you to receive goods from Asia on time, but with the option of delaying delivery, which may reduce the cost of shipping. The goods will be stored in one of the European ports of transshipment. For details on this form of transport, please contact your supervisors.

Air Freight

European carriers are gradually resuming connections to Poland, which significantly improves the operational capabilities of cargo.

The trend is very promising, although a transition to pre-pandemic levels is not possible at this point. The largest increases in cargo space are still recorded in large European hubs: Amsterdam (AMS), Frankfurt (FRA), Paris (CDG).

In air freight, we carry out shipments of our customers on an ongoing basis. Transit-time of some shipments may be prolonged due to temporary suspension of most passenger connections.

The network of LOT's connections includes cargo routes to: Chicago, Seoul (all goods), Beijing, Tokyo (NRT), Delhi (DEL), New York (JFK) and Toronto (YYZ).

In the case of shipments by Frankfurt airport, the service may be extended in the coming days due to the introduction of controls at the German-Polish border. We also offer our customers an alternative service at this port - LCL Express (consolidation of cargo in Frankfurt and shipment of goods by sea to the USA).

We keep track of the situation related to flights to Asia and the United States and the available cargo space in these directions.

China has introduced restrictions on air passenger traffic, which has reduced the volume of this form of transport. Cargo air transport is maintained at a constant level and there are no major obstacles.

Key connections have been maintained and in the new reality the situation has stabilized. The airlines have dedicated cargo flights based on their passenger aircraft.

Rail Freight

Rail depots in Chengdu, Xian, Taijuan, Chongqing are working at regular capacity without disruptions. The terminal in Wuhan has opened. Further departures are scheduled every Saturday and Sunday.

Consignment pick up and consolidation continue without disruptions.

Trains on the Silk Road are traveling on schedule and without delays.

Rail freight is an excellent alternative for all our Customers interested in air shipping to/ from China where the volume space continues to be significantly limited at this time.

Italy - from all over Poland we also provide transport of goods as part of intermodal services.

Contract Logistics

There are no disruptions in the operation of SUUS Logistics facilities. Our entire workforce has been asked to follow the guidance of the Chief Sanitary Inspectorate currently in effect.


With the situation being volatile, we’d like to reassure our Customers that we will be keeping them up to date should circumstances change. We are working on alternative shipping solutions and will keep you posted in this regard.

Due to the spread of the coronavirus (COVID-19) epidemic which meets the statutory definition of force majeure and circumstances entirely beyond the control of the forwarding, carriage and logistics services provider, please be advised that due to reasons beyond ROHLIG SUUS Logistics’ control, there exists a realistic risk that there will be limitations on the arrangement or delivery of services on some routes, including on the timely delivery of your consignments and that there is a risk that some shipping orders will not be accepted.

Please take into account the aforementioned, as well as the presence of external circumstances, such as road blocks, mandatory checks, driver temperature checks, states of emergency in some countries, and the prospect of more restrictions being imposed by law on service providers, when planning upcoming shipping jobs and kindly proceed to work with ROHLIG SUUS to agree on the next steps.

Please notify your Customers of the aforementioned circumstances to avoid liability for the existing situation which is being caused by force majeure.

Updated on: 15.07.2020